Frequently Asked Questions
What is your delivery timeframe?
- Most products ship in 1-2 business days. Some custom order pieces, including rings and other high-value items, may take up to 3 weeks to fulfill.
Do you deliver outside of the United States?
- At this time, Caroline Renae Jewelry does not deliver outside of the US.
Where do your diamonds come from?
Caroline Renae Jewelry procures the majority of its diamonds directly from suppliers that manufacture rough diamonds. Most polished diamonds originate from Canada, South Africa, Botswana, and Namibia.
Do you offer sales or discounts?
While we do not offer store-wide discounts, you may sign up for our newsletter for 10% off your first purchase.
What is your return policy?
At this time, exchanges are only accepted for items which are damaged or do not meet our quality standards. Please see the return policy for more details.